9bit Terms and Conditions

The following terms and phrases used in these Terms have specific meanings:

• "Platform" refers to the 9bit website, application, and all associated services.
• "User" or "You" refers to any individual registered on or using the platform.
• "Account" refers to a user's registered profile.
• "Bonus" refers to promotional offers, cashback, and rewards provided by 9bit.
• "Wagering Requirement" refers to the amount of betting required before a bonus becomes withdrawable.
• "Services" refers to all games, betting options, and related activities available on the platform.

To create an account on the 9bit platform, the following conditions must be met:

• You must be 21 years of age or older.
• Your registration details must be completely truthful, accurate, and up to date.
• Each individual may operate only one account.
• Multiple accounts on the same device, IP address, or payment method are prohibited.
• Documents required for identity verification (national ID, passport, etc.) must be provided.

It is the user's responsibility to keep their account password confidential. Any unauthorized access to the account must be reported to our support team immediately.

The following rules apply to financial transactions on 9bit:

• Minimum deposit amount: ৳100 (for all methods).
• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 10–45 minutes.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Account verification must be completed before a withdrawal request is processed.
• Withdrawals will be processed to the same payment method used for the deposit where possible.

9bit does not charge any additional fees on deposits or withdrawals, though the payment provider's own fees may apply.

In the case of any suspicious or fraudulent transaction, 9bit reserves the right to cancel the transaction and investigate the associated account.

The following terms apply to the use of 9bit bonuses and promotions:

• Welcome Bonus: 150% bonus on the first deposit, up to ৳20,000.
• Wagering Requirement: A 10x wagering requirement applies to the welcome bonus.
• The relevant wagering requirement must be completed before bonus funds can be withdrawn.
• Each bonus may have a separate validity period — if the conditions are not met within the set time, the bonus will be cancelled.
• Using multiple bonuses simultaneously on one account is prohibited unless explicitly permitted.
• 9bit reserves the right to cancel bonuses and associated winnings if bonus abuse or fraud is detected.

VIP program benefits are governed by a separate VIP policy. Weekly cashback benefits are provided across five tiers: Bronze, Silver, Gold, Platinum, and Diamond.

The following rules must be followed when playing games on 9bit:

• All games are operated in accordance with fair play principles.
• Using any software, bots, or automated methods to play games is strictly prohibited.
• Intentionally exploiting any technical glitch or bug in the platform is prohibited.
• If a glitch is discovered, the support team must be informed immediately.
• Any inconsistent result or amount displayed due to a technical error may be voided.
• Game outcomes are determined by a Random Number Generator (RNG) and are externally verifiable.

Sports betting outcomes are settled based on the official announcement of the relevant sports governing body.

The following activities are strictly prohibited on the 9bit platform:

• Operating or using an account on behalf of a minor (under 21 years of age).
• Using the platform for money laundering or transactions involving illegal funds.
• Accessing another user's account or attempting to steal their information.
• Conducting cyber attacks, hacking, or operating malicious software against the platform.
• Abusing the bonus system or "bonus hunting".
• Gaining an unfair advantage through collusion or team-play with other users.
• Registering an account with false or misleading information.

9bit reserves the right to temporarily or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• Failure to provide the required documents for identity verification.
• Evidence of suspicious financial activity or fraud.
• By court order or at the request of a legal authority.
• Extended inactivity (generally more than 12 months).

In the event of account closure, the user will be notified by email where possible. The process to return all valid balances will be initiated, though this may be put on hold during an ongoing investigation.

Users may also request to close their account voluntarily. To do so, please contact our support team.

9bit gives the highest priority to protecting users' personal information:

• All data is protected by SSL encryption.
• Personal information is not sold or shared with third parties without authorization.
• Payment information is stored in accordance with industry-standard security protocols.
• For details on data collection, use, and storage, please read our Privacy Policy.

Required information may be disclosed due to legal obligations or at the request of the relevant authority.

9bit accepts no liability in the following cases:

• If a game is interrupted due to loss of internet connection or technical issues.
• If damage occurs due to a fault in the user's own device or software.
• In cases of unforeseen or uncontrollable circumstances (force majeure) such as natural disasters, government restrictions, etc.
• In problems arising from incorrect information provided by the user.
• For delays or errors in third-party payment services.

All content, designs, logos, software, and materials on the 9bit platform are the intellectual property of 9bit. Users may:

• Use the platform for personal and non-commercial purposes only.
• Not reproduce, distribute, or commercially use any part of the platform.
• Not modify, reverse engineer, or hack the platform's source code or structure.

9bit places the highest importance on responsible gaming. We believe that gaming for entertainment should be enjoyable and never a source of problems:

• Users can set their own deposit, withdrawal, and betting limits.
• Temporary or long-term self-exclusion is available.
• Tools to monitor gaming habits are available on the platform.
• The 9bit support team may reach out if signs of problematic gaming are identified.

To learn more about responsible gaming, please read our Responsible Gaming page.

Any dispute between 9bit and a user will be resolved through the following process:

• Step 1: Contact the support team directly via live chat or email.
• Step 2: If a complaint is formally submitted, a response will be provided within 7 business days.
• Step 3: If the matter cannot be resolved through direct discussion, it will be resolved through mediation.

In disputes regarding game results, bet settlements, or bonuses, 9bit's decision is final unless there is clear evidence of a system error.

9bit reserves the right to update or amend these Terms at any time. In the event of changes:

• Users will be notified by email or through the platform before significant changes take effect.
• Continued use of the platform after changes will be considered acceptance of the new Terms.
• The date of the most recent update will be noted on this page.
• If a user does not agree to the new Terms, they may close their account.

If you have any questions or comments about these Terms, please contact us:

• Live Chat: 24 hours a day, 7 days a week, fully in Bengali.
• Email: [email protected]
• Response Time: Within 24 hours for email.

Our support team is always ready to answer any of your questions.